Reference

Privacy Policy – How 2d 05 Protects Your Account

Your personal data—from account credentials to payment details via DANA, OVO, GoPay and QRIS—lives behind encryption and access controls on our platform.

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2d 05 Privacy Policy – How 2d 05 Protects Your Account
REACH OUR TEAM

How to Contact Us About Your Privacy

We keep support channels open so you can ask about your data, request changes to your account, or report a security concern. Our team responds to privacy inquiries within one business day. Reach out through any of these channels—we monitor them all.

Team online

Email Support

Send privacy requests to our dedicated inbox. Include your account email and a description of your request. We confirm receipt and follow up within 24 hours.

Live Chat

Open the chat widget in your account lobby during support hours. Our agents can explain what data we hold and walk through account changes on the spot.

Account Settings

Edit your personal information—phone, email, payment method—directly in Account Settings. Changes take effect immediately. Log in, tap your avatar, then select Privacy & Security.

DATA SAFEGUARDS

How We Handle Your Information

We encrypt all data in transit and at rest. Passwords are hashed, not stored in plain text. Payment details are tokenized—we never hold your full card or bank account number.

Encryption Standard

All deposits, withdrawals and account login details are encrypted using TLS 1.2 or higher. Payment gateways for DANA, OVO, GoPay and QRIS use their own encryption layers too.

Session Cookies

We set a session cookie when you log in so you stay authenticated. Functional cookies remember your preferred language, lobby view and timezone. Analytics cookies help us spot crashes. Clear cookies anytime in browser settings.

Retention Policy

Account data is kept as long as your account exists. After account closure, we retain transaction records for 24 months for compliance. Personal data is deleted or anonymized after that window.

Login Activity Log

Every login is logged with timestamp, device type and location. You can review this in Account Settings under 'Login History'. Report unfamiliar logins to support immediately.

Withdrawal Verification

Before a withdrawal to your DANA, OVO, GoPay or bank account clears, we verify your registered payment method matches the destination. This protects against unauthorized transfers.

Data Request Access

You can request a copy of all personal data we hold on you. Email support with 'Data Subject Access Request' in the subject line. We respond with a download within 14 days.

Privacy Policy Frequently Asked

Real questions from our players about data, cookies, withdrawals and account security appear below. If you don't see your question, reach out to support via live chat or email.

We collect your full name, email address, phone number, date of birth and address for identity verification. When you deposit, we also collect payment method details—but card numbers and bank account data are never stored on our servers; they're tokenized by the payment provider.

We delete personal data like your name and contact details within 90 days of account closure. Transaction records and withdrawal history are kept for 24 months to meet tax and compliance requirements, then anonymized. You can request a data export before closing.

Yes. Log into your account, go to Account Settings, then select 'Login History'. You'll see every login with date, time, device type and rough location. If you spot unfamiliar activity, change your password and contact support immediately.

Payment details are tokenized—converted into a secure reference code—and never stored in plain text. DANA, OVO, GoPay and QRIS transactions also use their own encryption. We verify your registered payment method before every withdrawal to prevent unauthorized transfers.

We use session cookies to keep you logged in, functional cookies to remember your lobby settings, and analytics cookies to detect crashes. All are optional; you can clear them in your browser anytime. Clearing cookies will log you out and reset your preferences.

Only you and our support team see your account. Our agents access your data only to resolve disputes, verify withdrawals or help with security issues. We never share your data with third parties, and all agent access is logged for audit trails.

Change your password immediately from Account Settings. Then contact our support team via live chat or email and describe the suspicious activity. We'll review your login log, flag unauthorized logins and help you secure your account within the hour.

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